At Item Interiors, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not entirely satisfied, you may return your item(s) within 14
days of receipt. Please read the following information regarding our returns policy.

1. Returns Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging with all tags and labels attached.
• Accompanied by the original receipt or proof of purchase.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Customer Service: Email us at hello@iteminteriors.com or call us at +447715422767 within 14 days of receiving your order to request a return authorization.

2. Pack Your Items: Securely pack the items in their original packaging, including all materials, manuals, and accessories.

3. Return Shipping: Ship the items back to us using a trackable shipping method. You are responsible for the return shipping costs unless the items are damaged or faulty (see Section 3 below).

4. Return Address: Please send your return to the following address:

• Unit 19a Ansells yard Wisborough Green RH140DD

3. Damaged or Faulty Items

If you receive an item that is damaged or faulty, please contact our customer service team immediately at hello@iteminteriors.com We will arrange for a replacement or
refund and cover the return shipping costs for damaged or faulty items.